There are a number of reasons why you might receive an error message during the download process.The following way you are downloading our software. To download the file with IE, Right mouse click on the file name. Then pick "save target as..." give it a location on your pc and it will began to download. You can then run the file anytime by double click on the icon.

Download Help

First you make sure that you are connected to the internet.

It is difficult to determine the exact amount of time it takes to download a file because there are many factors that can affect download speed such as connection type and network traffic.

Common Errors During Download

• The web site's server could be very busy
• Internet traffic could be heavy
• The file could be corrupt

The following is a list of common causes of an unsuccessful download

• The installer can be corrupted during the downloading process.
• There is not space available on your drive to expand the installer into the default TEMP directory - try clearing this folder and freeing up hard drive space.
• There is a software conflict with third party software.
  Virus software might misidentify the downloaded file.

Solutions To Common Download Errors

• Disconnect from the Internet, reconnect, and attempt the download again.
• If you still have a problem downloading the file, you might want to try again at a later time.

Need more help, contact our technical support by phone or e-mail.